There is no doubt that the August 26 Floyd Mayweather vs. Conor McGregor boxing match was an overwhelming success. With this being the first huge real-time event available for many streaming platforms, those thinking about streaming in the future wondered how streaming services would fare broadcasting the event live. The results say there were quite a few hiccups and one shining star.
Read on to find out how each streaming platform that carried this fight did, and how they are handling the fallout.
UFC FIGHT PASS/UFC.TV
The volume of traffic signing onto both UFC.TV and UFC Fight Pass were astronomical. Due to the overwhelming number of people attempting to watch the big fight through these mediums, there was a 20 minute delay. This delay carried over to those who chose the platform of traditional cable.
Once the event started, the UFC App experienced multiple issues. These ranged from frequent buffering to the inability to log in their account. Many loyal Fight Pass customers were unable to stream the event.
After at first denying refunds, UFC Fight Pass will now offer them to their subscribers, stating,
We always try to put on the biggest and most exciting fights. We want our fans to have the best experience when watching our events. Unfortunately, we didn’t deliver the way we wanted on Saturday because of NeuLion’s technical issues on UFC.TV. As usual, we always take care of our fans and will fix this. We have started the processing refunds immediately for anyone that could not access the fight after purchase.
This does not include those who purchased via UFC.TV and didn’t get to watch the event. Contact them about a potential refund.
Showtime.PPV experience a lot of the same issues for their first big event go-around. However, they believe there were only a few complaints. They are offering refunds to some.
As stated by the VP of Communications for Showtime Sports, Chris DeBlasio,
“We have received very limited number of complaints overall. We are reviewing all of them carefully and will respond to them accordingly.”
And here was the star of the night. There were no big issues reported throughout the night on Sling TV. What makes this even more remarkable for the growing streaming service is that they were the sole service who didn’t drop the ball during the Games of Thrones season premiere. They even streamed better than its creator’s HBO did on their app, HBO Go. This is a huge advancement for a company that “ruined” the NBA Playoffs, as we noted a few months back.